Invest Wisely

How to Contact Social Security Disability

by Megan Roth5 min read
Contact Social Security Disability

The Social Security Administration (SSA) is the largest social welfare program in the United States. The SSA head office is known as Central Office and is headquartered in Woodlawn, Maryland. The SSA has 10 Regional Offices, 8 Processing Centers, more than 1,300 Field Offices and 37 Teleservice Centers. If you want some information with regard to your Social Security Disability benefits, you can look through the POMS, or the Online Social Security Handbook (which has the same information, but written in non-technical, plain English). However, it is much easier to simply contact Social Security Disability and ask your questions.


According to the latest SSA Fact Sheet, nearly 62 million Americans will receive Social Security benefits. Of these, 16% are Disabled workers and their dependents. Another 13% are survivors of deceased workers who are getting Social Security benefits. And a total of about 173 million people are being covered by Social Security today.


According to Investopedia, more than 2,700 rules are in place to govern Social Security benefits. These rules are listed in the Program Operations Manual System (POMS) and this is what is used by SSA employees when they are processing claims for Social Security Disability benefits.

Here are a few ways in which you can contact Social Security Disability:


You can visit the SSA’s What You can do Online page to find out what services you can get online. And there is seriously a lot you can do.

  • You can Email the Social Security Disability office directly if you have a specific question or concern.
  • You can apply for Medicare benefits
  • You can apply for Social Security Disability benefits.
  • You can file a Request for Reconsideration online
  • You can find out if you qualify for Social Security benefits
  • The SSA website can help you calculate your future benefits such as retirement, disability or survivor benefits.
  • You can even block electronic access to your personal information
  • Replace your old/lost/stolen/damaged Social Security Card
  • You can check the status of your Social Security application or appeal
  • You can check your Medicare application status through your account.
  • You can get your Social Security statement

You can pretty much to everything online. And for what you can’t do online, you can take the next steps.



You can call the SSA toll-free help center at 1-800-772-1213. If you are deaf or hard of hearing the SSA also provides a TTY number: 1-800-325-0778.

The Social Security helpline has an automated telephone system that is available 24 hours a day to help you with a list of Phone Services. If you still need to speak to a Social Security representative, then you need to call between 7am and 7pm, Monday to Friday.

A tip – if you call on after Tuesday, you’ll have a shorter wait time on the IVR.


Visit the Social Security Disability Office

If you really need to visit the Social Security Disability Office, then you can search for the nearest office by going to SSA Search page. However, you will need to schedule an appointment before you go there and also be prepared to wait a few hours before you get a chance to speak with a Social Security Administration officer.